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Policy

Terms & Conditions

Review booking terms, payment timing, amendment expectations, and traveler responsibilities before confirming.

Overview

Terms and Conditions for Smoother Trip Planning

These terms are designed to make expectations clear before commitment. They explain how quotations, confirmations, payments, and itinerary changes are handled so you can book with confidence.

1

Quotation and validity

Rates and availability can change due to season, supplier policy, and currency movement until booking is confirmed.

2

Deposit and balance timing

Payment schedules secure your services and help coordinate suppliers across safari, trekking, and beach segments.

3

Changes and amendments

Adjustments are possible, but costs and flexibility depend on notice period and third-party provider conditions.

4

Traveller responsibilities

Guests are responsible for valid travel documents, insurance, health readiness, and timely pre-departure confirmations.

Planning Detail

How to Read Terms Before You Commit

Focus on clauses that affect your flexibility most: payment deadlines, supplier-driven changes, and cancellation timelines. Understanding these early prevents avoidable stress later.

Before deposit

Confirm what is included, excluded, and time-sensitive before making your first payment.

Before international flights

Align itinerary confirmation status with flight purchase timing to reduce change risk.

Before final balance

Recheck names, dates, room setup, and special requests to avoid operational errors.

Before departure

Ensure all travel documents and emergency contacts are complete and consistent across bookings.

Planning Checklist

Practical Steps Before You Book

Read all payment deadlines before confirming a trip.
Ask about supplier-specific amendment and cancellation terms.
Confirm inclusions and exclusions in writing.
Keep traveler names consistent with passport spelling.
Complete insurance and travel documents before final payment milestones.
Common Questions

Terms & Conditions FAQs

Why should I read the policy pages before booking? +
Because they explain how timing, supplier costs, and travel responsibilities affect your flexibility. Reading them early helps avoid surprises later.
Can special cases be discussed? +
Yes. We can always talk through unusual travel needs, but it is best to do that before the itinerary is finalised.
Should I still use travel insurance? +
Absolutely. Good insurance protects you in situations that policy pages alone cannot fully resolve, especially medical or interruption-related cases.

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