What data we collect
Usually includes names, contact details, travel dates, group information, and itinerary preferences provided during enquiry and booking.
Privacy Policy in Plain Language
This page explains how enquiry and booking-related information is handled by our team. It is written to help you understand your rights and our responsibilities before you share personal or travel details.
Why we collect it
To respond to enquiries, build accurate itineraries, coordinate suppliers, and support your travel planning and booking process.
How we protect it
We apply practical operational and technical controls to reduce unauthorized access and keep data handling responsible.
Your control options
You may request data updates, correction of inaccurate details, or removal requests where legally and operationally possible.
How Your Information Is Used During Trip Planning
Travel planning requires sharing selected information with relevant partners such as lodges, transport providers, and activity operators. We only share what is needed to deliver your requested services.
Enquiry stage
Details are used to understand your goals, availability, and budget so we can draft suitable itinerary options.
Booking stage
Data may be shared with confirmed service providers to secure reservations and operational travel support.
Post-travel communication
We may follow up for feedback or service improvement unless you request no further contact.
Data correction requests
Important updates should be sent promptly to prevent booking or travel document inconsistencies.
Practical Steps Before You Book
- Share only accurate passport and traveler details during booking.
- Notify us quickly if legal names or travel dates change.
- Use secure channels for sensitive travel documentation.
- Request clarification whenever data-handling wording is unclear.
- Tell us if you prefer limited or no post-trip follow-up.
Privacy Policy FAQs
Why should I read the policy pages before booking?
Because they explain how timing, supplier costs, and travel responsibilities affect your flexibility. Reading them early helps avoid surprises later.
Can special cases be discussed?
Yes. We can always talk through unusual travel needs, but it is best to do that before the itinerary is finalised.
Should I still use travel insurance?
Absolutely. Good insurance protects you in situations that policy pages alone cannot fully resolve, especially medical or interruption-related cases.